Shipping policy

Processing


  • Orders placed before 2:00 PM (EST) from Monday to Friday will start processing on the same day.
  • Orders placed after 2:00 PM (EST) on weekdays, as well as any orders placed over the weekend, will begin processing on the next business day.
  • Orders using FedEx Next Day Air placed on Friday will not be delivered on Saturday; they will be scheduled for Monday delivery. FedEx Express does not deliver on weekends as these are not official business days for this service.

General Shipping


  • Most orders are processed and shipped within two business days. However, orders shipped to a secondary address may take longer.
  • Most items are shipped from Holabird Sports in Baltimore, MD, but larger items may be drop-shipped directly from the manufacturer.
  • If there is a delay in your order, we will contact you.

Free Shipping Offer


  • Enjoy free Super Saver shipping on most orders of $69 or more within the Continental U.S.
  • Some restrictions apply, including ball machines, balls, and court equipment. Check our Shipping Restrictions section for details.
  • Unfortunately, free ground shipping is not available for customers in Hawaii and Alaska.

Tracking


  • When available, you will receive a tracking number in your shipping confirmation email.
  • It may take 24-48 hours for shipping carriers to update tracking information.
  • You can track your order directly with the carrier using the provided links.

Delivery Options


Super Saver

  • Free on orders of $69 or more. Check the Shipping Restrictions section for non-qualifying items.
  • COVID-19 may impact transit times, particularly to the West Coast (up to 7-10 business days).
  • Orders will be shipped via the most cost-effective method (FedEx or USPS).
  • Upgrade to FedEx Ground for $6.00.
  • No delivery to P.O. Boxes.
  • Tracking available 24-48 hours after shipment.

Standard

  • Flat-rate of $7.95 for orders under $69. Check the Shipping Restrictions section for non-qualifying items.
  • Shipped via the most cost-effective method (FedEx, DHL, or USPS).
  • Upgrade shipping for an additional $3 (total $10.95).
  • No delivery to P.O. Boxes.
  • Tracking available 24-48 hours after shipment.
  • Signature may be required.

Expedited

  • Free 2-Day Shipping on select items marked with "2 Day Free" on the product page.
  • Shipped via FedEx Ground, FedEx 2nd Day Air, or USPS Priority Mail, depending on location.
  • Tracking available 24-48 hours after shipment.
  • P.O. Box deliveries will be via USPS Priority Mail.

Ball Shipping & Court Equipment

  • Prices calculated based on quantity and location.
  • Actual shipping price provided at checkout.
  • No delivery to P.O. Boxes.
  • Tracking available 24-48 hours after shipment.
  • Signature may be required.

FedEx Ground

  • Upgrade from free Super Saver shipping for $6.00.
  • Orders under $69 will incur a $7.95 flat-rate for Standard shipping, upgradeable to FedEx Ground for $10.95.
  • No delivery to P.O. Boxes.
  • Tracking available 24-48 hours after shipment.
  • Signature may be required.

Inclement Weather


  • We strive to ensure timely delivery, but extreme weather conditions like snow and ice may cause delays.
  • We appreciate your patience and understanding during such disruptions.

Shipping Restrictions


  • Some items cannot be shipped outside the U.S. due to manufacturer policies. Restricted products are noted.

Tennis Balls


  • Due to size and weight, not all tennis balls qualify for flat-rate or free shipping.
  • Shipping charges vary based on quantity and destination.
  • Exact charges will be shown at checkout.
  • For questions, contact us at +13335836349 or [email protected] .